This Cookie Policy explains how TRELVEX SOLUTIONS LTD ("Trelvex", "we", "us" or "our") uses cookies and similar tracking technologies on our website. It should be read together with our Privacy Policy.
We comply with the UK General Data Protection Regulation ("UK GDPR"), the EU General Data Protection Regulation (EU) 2016/679 ("GDPR"), the UK Privacy and Electronic Communications Regulations ("PECR") and the EU ePrivacy Directive.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work, improve performance, remember preferences, and provide information to website operators.
We also use similar technologies such as pixels, tags, local storage, session storage and software development kits ("SDKs"). For the purposes of this policy, all such technologies are referred to as "cookies".
2. Categories of Cookies We Use
(a) Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functionality such as security, network management, accessibility and recording your cookie preferences. The website cannot function properly without them and they do not require your consent.
(b) Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users encounter errors. The information is aggregated and used to improve how the website works. These cookies are set only with your consent.
(c) Functional Cookies
These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personal features. They are set only with your consent.
(d) Marketing Cookies
We do not currently use marketing or advertising cookies. If this changes, we will update this policy and request your consent before setting such cookies.
3. Legal Basis
Strictly necessary cookies are set on the basis of our legitimate interest in operating a secure, functional website. All other cookies are set only on the basis of your prior, freely given, specific, informed and unambiguous consent, in accordance with PECR and the GDPR.
You can withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4. Consent Management
When you first visit our website, you are presented with a cookie banner allowing you to accept all cookies, accept only strictly necessary cookies, or close the banner. Non-essential cookies are not set until you provide your consent.
You can change or withdraw your consent at any time by clearing your browser cookies for this website, which will trigger the banner to appear again on your next visit.
5. Third-Party Cookies
Some cookies may be set by third-party services that appear on our pages, such as analytics providers or content delivery networks. We do not control these cookies, and you should refer to the relevant third party's privacy and cookie policies for further information.
Where third-party cookies involve transfers of personal data outside the United Kingdom or European Economic Area, we rely on appropriate safeguards as described in our Privacy Policy.
6. Retention
Cookies are retained for different periods depending on their purpose:
- session cookies: deleted when you close your browser;
- persistent cookies: stored for a defined period, typically between a few days and 24 months;
- consent records: retained for up to 12 months to demonstrate compliance.
7. Managing Cookies in Your Browser
Most browsers allow you to view, manage, delete and block cookies. You can usually find these settings in the "Options", "Preferences" or "Settings" menu of your browser. Please note that blocking strictly necessary cookies may affect the functionality of our website.
Guidance for popular browsers:
- Google Chrome — chrome://settings/cookies
- Mozilla Firefox — Settings → Privacy & Security
- Apple Safari — Preferences → Privacy
- Microsoft Edge — Settings → Cookies and site permissions
You can also opt out of certain analytics tracking via tools such as the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
8. Do Not Track
Some browsers offer a "Do Not Track" ("DNT") signal. As there is no consistent industry standard for interpreting DNT signals, our website does not currently respond to them. We honour cookie choices made through our consent banner instead.
9. Your Rights
Where cookies process personal data, you have the rights set out in our Privacy Policy, including the right to access, rectify, erase, restrict or object to processing, and to lodge a complaint with a supervisory authority such as the UK Information Commissioner's Office (https://ico.org.uk).
10. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices. The "Last Updated" date at the top of this page indicates when the policy was last revised. Material changes will be notified through the website or our cookie banner.
11. Contact Us
TRELVEX SOLUTIONS LTD
66 Paul Street, London EC2A 4NA, United Kingdom
Email: main@trelvexsolutions.org