These Terms of Use ("Terms") govern your access to and use of the website operated by TRELVEX SOLUTIONS LTD (company number 17226366), registered at 66 Paul Street, London, United Kingdom, EC2A 4NA ("Trelvex", "we", "us" or "our"), available at trelvexsolutions.org and any related subdomains (the "Website").
By accessing, browsing or otherwise using the Website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately. These Terms apply in addition to our Privacy Policy, Cookie Policy and, where applicable, our Terms of Service.
1. Scope
These Terms apply solely to your use of the Website as an informational and marketing resource. The provision of logistics coordination and related services is governed by a separate written agreement and by our Terms of Service.
The Website is intended for users aged 18 or over accessing it from jurisdictions where such access is lawful. You are responsible for ensuring that your use of the Website complies with all laws applicable to you.
2. Informational Purpose Only
All content published on the Website — including text, graphics, illustrations, logos, icons, images, service descriptions, case examples, statistics, coverage maps and any other materials (the "Content") — is provided for general information purposes only.
The Content does not constitute an offer, commitment, quotation, recommendation, legal, tax, customs, financial or professional advice, and must not be relied upon as the sole basis for any business decision. You should obtain independent professional advice before acting on any information presented on the Website.
3. No Warranties
The Website and all Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Trelvex makes no representations or warranties of any kind, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, currency, reliability, security or non-interruption.
While we take reasonable care in preparing the Content, we do not warrant that descriptions, prices, transit times, country coverage, service capabilities or any other information are free from errors, omissions or out-of-date references.
4. Availability, Changes and Maintenance
We do not guarantee that the Website will be available at all times, uninterrupted, error-free, secure or free from viruses, bugs or other harmful components. Access to the Website may be suspended, restricted or terminated at any time, temporarily or permanently, without prior notice and without liability to you.
We reserve the right, at our sole discretion and without notice, to:
(a) modify, update, redesign, restructure or remove any part of the Website or any Content;
(b) introduce, change or withdraw features, sections, pages, forms or functionality;
(c) perform scheduled or emergency maintenance, security work or migrations that may render the Website temporarily unavailable;
(d) change these Terms in accordance with Section 14.
You are responsible for making your own arrangements to access the Website (including internet connectivity, devices and software) and for ensuring that any equipment used is compatible with the Website.
5. Acceptable Use
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the Website by any third party. In particular, you agree not to:
(a) use the Website in any way that breaches any applicable law or regulation, including sanctions, export control or data protection laws;
(b) attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to the Website;
(c) attack the Website via a denial-of-service attack, distributed denial-of-service attack, brute force, credential stuffing or any similar attack;
(d) introduce viruses, trojans, worms, logic bombs, ransomware or any other material that is malicious or technologically harmful;
(e) use any automated system, robot, spider, scraper, crawler or similar technology to access, monitor, copy or extract any Content, except for search engine indexing in line with our robots.txt;
(f) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of any software made available through the Website;
(g) submit false, misleading, abusive, fraudulent or unsolicited communications through any form or contact channel on the Website;
(h) impersonate any person or entity or misrepresent your affiliation with any person or entity.
6. Intellectual Property
The Website, its overall design, structure, layout, look and feel, source code, branding, logos, trademarks, trade names, service marks, text, graphics, images, videos, illustrations and any other materials are owned by Trelvex or its licensors and are protected by copyright, trademark, database and other intellectual property rights worldwide.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website on a personal or internal business basis. Any other use — including reproduction, modification, distribution, public display, transmission, republication, framing, mirroring, training of artificial intelligence models, or creation of derivative works — is prohibited without our prior written consent.
"TRELVEX" and the Trelvex logo are unregistered or registered trademarks of Trelvex. No right or licence is granted in respect of any trademark displayed on the Website.
7. User Submissions
If you send us information through any form, email or other channel on the Website (for example, contact requests or service enquiries), you confirm that the information is accurate, lawful, non-confidential (unless we have agreed otherwise in writing) and does not infringe any third-party rights.
You grant Trelvex a worldwide, royalty-free, perpetual licence to use, store and process such information for the purpose of responding to your enquiry, providing services and improving the Website, subject to our Privacy Policy and applicable law.
8. Third-Party Links and Content
The Website may contain links to third-party websites, resources, services or content that are not owned or controlled by Trelvex. Such links are provided for convenience only and do not imply endorsement, sponsorship or approval.
We have no control over, and accept no responsibility for, the content, accuracy, availability, security, privacy practices or terms of any third-party site or resource. Accessing third-party sites is at your own risk and subject to their terms and policies.
9. Limitation of Liability
Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
Subject to the foregoing, to the maximum extent permitted by applicable law, Trelvex, its directors, officers, employees, agents and affiliates shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:
(a) loss of profits, sales, business, revenue, contracts or anticipated savings;
(b) loss of goodwill or reputation;
(c) loss, corruption or alteration of data or information;
(d) business interruption;
(e) indirect, incidental, special, punitive, exemplary or consequential damages;
arising out of or in connection with your access to, use of, inability to use, or reliance on the Website or any Content, even if we have been advised of the possibility of such damages.
10. Indemnity
You agree to indemnify, defend and hold harmless Trelvex and its directors, officers, employees, agents and affiliates from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your misuse of the Website, or your violation of any law or third-party right.
11. Privacy and Cookies
Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which describe how we collect, use and protect personal data and how we use cookies and similar technologies.
12. Sanctions and Export Compliance
You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory, and are not an individual or entity, subject to applicable sanctions, embargoes or export restrictions, and that you will not use the Website in breach of any such restrictions.
13. Suspension and Termination of Access
We may, at our sole discretion and without notice, suspend, restrict or terminate your access to all or part of the Website at any time, including where we reasonably believe that you have breached these Terms, that your use poses a security or legal risk, or for any operational, technical, compliance or commercial reason.
Termination shall not affect any rights or obligations that, by their nature, are intended to survive termination, including Sections 6, 9, 10, 14 and 15.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, technology, legal requirements or business practices. The "Last Updated" date at the top of this page indicates when these Terms were last revised.
Updated Terms become effective when published on the Website. Your continued use of the Website after publication constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Website.
15. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, except where mandatory provisions of applicable law provide otherwise.
16. Severability and Waiver
If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
17. Contact
Questions about these Terms or the Website may be sent to:
TRELVEX SOLUTIONS LTD
66 Paul Street, London, United Kingdom, EC2A 4NA
Email: main@trelvexsolutions.org