Carrier Coordination

Trelvex coordinates a curated carrier network — we don't own vehicles or employ drivers, we make sure the right partner is on the right load. Every carrier is onboarded against measurable criteria — insurance, licensing, equipment, EDI capability, lane experience and historical performance. The result is a panel of one hundred and eighteen active carriers that can be allocated to demand with confidence rather than hope. Each carrier has a profile in our system that captures the lanes they serve well, the lanes they should not be offered, and the operational quirks our coordinators have learned to plan around.

Allocation is rules-driven. Service level agreements are defined per lane and per customer, and the dispatch layer surfaces the carriers that match — by capacity, cost and reliability — within seconds. Spot bids, contract rates and dedicated capacity coexist in the same workflow, so the choice between them is always made against current data rather than last year's assumptions. Tenders are issued, accepted and tracked digitally, with full audit trails.

Performance is reviewed continuously rather than annually. On-time pickup, on-time delivery, claim ratios, communication quality and invoice accuracy are scored on every load and fed back into future allocation. Carriers that perform get more volume; carriers that drift are coached or rotated out. For shippers, the outcome is a network that quietly improves over time — fewer surprises, tighter service levels, and a clear line of sight into who is actually moving their freight and how well.